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We inspire our people to be their best, developing an environment that nurtures personal growth and empowers them to deliver market-leading client services.

Senior Outsourcing Manager

Mauritius

We have a great opportunity for a Senior Outsourcing Manager to join our Mauritius office.

This interesting and varied role will see you assist and provide support to the Managing Director in the development and maintenance of the outsourcing framework. You'll also work closely with our outsourcing team and the wider Group.

Key responsibilities
  • Liaise and coordinate with the wider business to ensure that business performance is maximised

  • Effectively collaborate with all team members to support the Praxis culture

  • Develop the outsourcing operational policies, procedures and guidance to be rolled out across the Group (including the delivery of training)

  • Accountable for nurturing the capability building of the office to positively enhance the wider business

  • Proactively manage in the delivery of service excellence to support governance and growth

  • Manage and deliver on relevant projects and activities within set deadlines

  • Develop appropriate controls to mitigate risk, including supporting the business in developing and implementing appropriate controls

  • Ensure that appropriate assurance over the key controls is in place, including the design of appropriate testing where required

  • Responsible for collating management reporting against service level agreements, key performance and risk indicators and reporting to the senior team on such factors

  • Perform analysis over outsourcing reporting to identify any trends/issues

  • Oversee the action taken in response to issues identified to ensure appropriate analysis and remediation of issues

Minimum experience / education required
  • A minimum of 3 to 5 years’ experience in a relevant related role

  • Successful attainment of relevant professional qualification

Required skills
  • Strong communication skills both written and verbal and the ability to impart knowledge to others

  • Proactive approach to dealing with the needs of the wider business and be adept at building relationships across the business

  • Technical competence in relation to fiduciary matters including trusts, companies and other structures

  • Understanding of the broad spectrum of outsourcing including operational standards and regulatory risk

  • Sound understanding of industry best practices in relation to outsourcing management and reporting

  • Experience in working in the Private Wealth and Corporate Services sector on a cross jurisdictional basis

  • Demonstrated ability to write technical reports

  • Ability to manage projects with minimum supervision

Apply

We aim to view and assess all applications as soon as we can, but please note that we may not be able to get back to you until after the closing date. We do encourage you to apply well in advance to ensure your application is received and we are able to meet with you as soon as possible if you are successful.

Applying with a disability

We are committed to ensuring a great experience for colleagues with a disability. Should you be successful after the initial application stage, please discuss any adjustments that you may require with your recruitment contact.

Commitment to diversity

We want you to bring your full self to work and maximise your potential. Praxis is a place where everyone can thrive, whatever their gender, ethnicity, disability, sexual orientation, and socio-economic background.

Please review our Candidate Fair Processing Notice to see how we protect and manage your submitted data.

Key contact

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